At Makobron Chalet Services, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We collect different types of information to provide and improve our services:
Personal Information:
When you contact us or book a service, we may collect your name, email address, phone number, and billing information.
Usage Data:
We automatically collect information about how you interact with our website, such as IP addresses, browser type, device information, and pages visited.
Cookies:
Our website uses cookies to improve your browsing experience. Cookies help us understand website traffic, enhance functionality, and personalize content.
2. How We Use Your Information
We use the information we collect for the following purposes:
– To provide and manage our chalet cleaning and related services
– To respond to inquiries, process bookings, and communicate with clients
– To improve the functionality and performance of our website
– To send promotional offers, newsletters, or updates about our services (with your consent)
– To comply with legal obligations and resolve any disputes
3. How We Protect Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, and regular security updates.
However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not share or sell your personal information to third parties, except in the following situations:
– Service Providers:
We may share your data with trusted third-party service providers who assist in providing our services, such as payment processors, website hosting, or marketing services. These third parties are required to maintain the confidentiality and security of your personal information.
– Legal Compliance:
If required by law or to protect our legal rights, we may disclose your information to comply with legal obligations or respond to lawful requests from government authorities.
5. Your Rights and Choices
You have the right to:
– Access: Request a copy of the personal information we hold about you.
– Correction: Update or correct any inaccurate or incomplete information.
– Deletion: Request the deletion of your personal data, subject to certain legal obligations.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic, remember user preferences, and personalize content. You can control cookie settings through your browser, but disabling cookies may affect the functionality of some features on our website.
7. Links to Third-Party Websites
Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we update this policy, we will revise the “Effective Date” at the top of the page. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Makobron Chalet Services
Email: info@makobron-cs.ch
Phone: +41775113893
Address: viex couvent 41 Rougemont Gstaad
